Privacy Policy

DLMS – Digital Library Management System Management System

Owned and Managed by SAMS Digital

SAMS Digital (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when using the{" "} DLMS – Digital Library Management System (“DLMS”) . This Privacy Policy explains how we collect, use, disclose, and safeguard your data. By accessing or using DLMS, you consent to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

    We may collect the following types of information when you access or use DLMS:

    1. Personal Information
      • Name
      • Email address
      • Phone number
      • Institution/Organization name
      • Role or designation
      • Contact number (if provided voluntarily)
    2. Usage Data
      • IP address
      • Browser type and version
      • Device information
      • Pages visited and time spent
      • Date and time of access
      • Search queries
    3. Login & Session Information
      • Login timestamps
      • Access logs
      • User activity tracking within the DLMS portal

  2. How We Use Your Information

    We use the information we collect for the following purposes:

    • To provide and maintain our service
    • To notify you about changes to our service
    • To allow you to participate in interactive features of our service
    • To provide customer support
    • To gather analysis or valuable information so that we can improve our service
    • To monitor the usage of our service
    • To detect, prevent and address technical issues

  3. Legal & Ethical Information

    We may disclose your personal information in the good faith belief that such action is necessary to:

    • Comply with a legal obligation
    • Protect and defend the rights or property of SAMS Digital
    • Prevent or investigate possible wrongdoing in connection with the service
    • Protect the personal safety of users of the service or the public
    • Protect against legal liability

  4. How We Use Your Information

    We may share your personal information in the following situations:

    • To provide the service or part manage your account on DLMS
    • For business transfers, such as merger, sale of company assets, financing, or acquisition
    • With affiliates, in which case we will require those affiliates to honor this privacy policy
    • With business partners to offer you certain products, services, or promotions
    • With your consent or at your direction

  5. Cookies and Tracking Technologies

    DLMS may use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

  6. Data Retention and Disclosure

    We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal information to the extent necessary to:

    • Comply with our legal obligations
    • Resolve disputes
    • Enforce our legal agreements and policies

  7. Data Transfer and Security

    We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

  8. Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal data (subject to legal obligations)
    • Object to processing of your personal data
    • Request restriction of processing your personal information
    • Data portability

  9. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

  10. Contact

    For any queries regarding these Terms and Conditions, please contact:

    • SAMS Digital
    • Email:{" "} demo@dlmscloud.in
    • Phone:{" "} +919152967106
    • Registered Address:{" "} Wadala Udyog Bhavan, 09, Naigaon Cross Rd, Wadala, Mumbai, Maharashtra 400031

Last updated: July 2025